Acceptable Use Policy
What you absolutely cannot do with HelperX. Violation results in immediate account termination without refund.
In plain English: Don't use HelperX for spam, harassment, impersonation, or anything illegal. You run your own accounts — we give you tools and limits, but you own the output and the consequences.
Strictly prohibited
- Spam, scams, phishing. Mass DMs to strangers selling crypto / nft / signals / "free money" with the goal of deceiving them.
- Impersonation. Pretending to be another person, brand, or organization, including parody accounts that fail to clearly identify as such.
- Harassment, threats, doxxing. Targeting individuals or groups with abusive content, threats of violence, or releasing private information.
- Hate speech. Promoting violence or hatred based on race, ethnicity, religion, gender, sexual orientation, disability, or national origin.
- Sexual content involving minors. Zero tolerance. Reported to law enforcement.
- Coordinated inauthentic behavior. Vote brigading, fake-account farms, astroturfing, manipulation of trends.
- Operating accounts you don't own. You must own the X accounts you connect, or have written authorization from the owner.
- Illegal goods or services. Drugs, weapons, stolen data, regulated activity without proper licensing.
- Malware distribution. Posting links that lead to malware, exploits, or credential phishing pages.
Discouraged but not banned
- Excessive aggressiveness — operating multiple slots at maximum daily caps simultaneously may trigger X.com rate limits or account suspensions on their side. We don't ban you for it; X.com will.
- "Engagement bait" — repetitive low-effort replies. X.com may down-rank your accounts.
Reporting
If you see HelperX-powered accounts engaged in any of the above, write to [email protected]. Include screenshots, account handles, and timestamps.
Enforcement
- First-tier violations (e.g. mild spam, light follow-train abuse): warning + temporary suspension.
- Tier-1 violations from list above: immediate termination, no refund.
- Repeat violations after warning: termination, no refund, IP blocklist.
- Illegal content: termination plus referral to law enforcement.
Disclaimer
HelperX is automation infrastructure. We can't pre-screen every reply you queue. If your use of HelperX violates X.com's rules and X.com bans your accounts, that's between you and X.com — we cannot recover them.